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	<title>Comments on: Hat&#8217;s Off To Ely&#8217;s Hereward Pub</title>
	<atom:link href="http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/feed/" rel="self" type="application/rss+xml" />
	<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/</link>
	<description>Visit Ely, Cambridgeshire, UK</description>
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		<title>By: Matt</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-53710</link>
		<dc:creator>Matt</dc:creator>
		<pubDate>Fri, 20 May 2011 10:35:36 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-53710</guid>
		<description>I agree with your comments and have experienced similar incidents with this person. We were watching the rugby in there one weekend and she shouted at this bloke becuase he was standing patiently at the bar holding up a £5 note, in the hope of getting served, and she said he was standing in the wrong place. When he asked what was the right place she accused him of abuse and threatened to throw him out. Also, on the same day four of us all came away from there feeling sick, despite not drinking that much and having eaten nothing. Afterwards one bloke said he had noticed that his glass looked filthy. Our conclusion was that it was a mild bacterial infection caused by a lack of hygiene in the dishwasher. I for one will never go in there again and now tend to go to the Albert or the Fountain, much better customer service in both.</description>
		<content:encoded><![CDATA[<p>I agree with your comments and have experienced similar incidents with this person. We were watching the rugby in there one weekend and she shouted at this bloke becuase he was standing patiently at the bar holding up a £5 note, in the hope of getting served, and she said he was standing in the wrong place. When he asked what was the right place she accused him of abuse and threatened to throw him out. Also, on the same day four of us all came away from there feeling sick, despite not drinking that much and having eaten nothing. Afterwards one bloke said he had noticed that his glass looked filthy. Our conclusion was that it was a mild bacterial infection caused by a lack of hygiene in the dishwasher. I for one will never go in there again and now tend to go to the Albert or the Fountain, much better customer service in both.</p>
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		<title>By: matt davis</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-53699</link>
		<dc:creator>matt davis</dc:creator>
		<pubDate>Sun, 17 Apr 2011 09:45:59 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-53699</guid>
		<description>im not surprised by all these comments but am surprised that this place is still run by probably the worst and rudest land lady i have ever witnessed . I have lived in ely for a couple of years and unfortuantly the hereward is the only place to get cheep food and watch the football . 

I think everytime i go in here i say it will be my last . 

I remember first going in there and asking a simple question at the bar about what programs were on next . And the land lady being so ubrupt and rude that i would ever ask a simple question . I brushed this off and put it down to an off day.

My wife and i invited my friends up for the day with there two children we sat down and ordered 5 adult meals and 1 child meal as the younger child was asleep and not hungry.

I kid you not when i say this the same land lady made her way over and said very rudely that if the childen were not eating we would have to leave .!! It took a second to register as we had just spent 6 meals and 6 drinks at the bar ! It was totally unbelievable . My friend argued the toss and this ruined the time we was in there.

Ever since then i can honestly say that everytime i go in there . There is some sort of incident with her . 

The bar can be empty and showing rugby with no one watching it.

If u ask politly if you can watch the football on the other side . She will not help and im sure delights in the fact that football is not on. 

I over herd her last night tutting and asking when the football was finishing the pub was packed out with manu and man city fans . She argued with one guy at the bar saying that the pub didnt need football to be busy even know every single person in there was watching it .

To cap it off and this is why i have taken the time to write this i went to the bar and ordered food for my wife and i spent 15 quid on two meals and a drink paid by card but forgot to order the second drink 
. I wanted to get the second drink but had no cash but she said i couldnt get another drink because it had to be over 5 pound  to use my card agin Even though i had just spent money on the two meals . She knew i was upset again and insteed of trying to help she served someone else .

Im my opinion this lady is as bad as it gets when it comes to customer service . She has been in the local paper for other incidents .

This is the first time i have written on a site like this but i feel something has to be said .</description>
		<content:encoded><![CDATA[<p>im not surprised by all these comments but am surprised that this place is still run by probably the worst and rudest land lady i have ever witnessed . I have lived in ely for a couple of years and unfortuantly the hereward is the only place to get cheep food and watch the football . </p>
<p>I think everytime i go in here i say it will be my last . </p>
<p>I remember first going in there and asking a simple question at the bar about what programs were on next . And the land lady being so ubrupt and rude that i would ever ask a simple question . I brushed this off and put it down to an off day.</p>
<p>My wife and i invited my friends up for the day with there two children we sat down and ordered 5 adult meals and 1 child meal as the younger child was asleep and not hungry.</p>
<p>I kid you not when i say this the same land lady made her way over and said very rudely that if the childen were not eating we would have to leave .!! It took a second to register as we had just spent 6 meals and 6 drinks at the bar ! It was totally unbelievable . My friend argued the toss and this ruined the time we was in there.</p>
<p>Ever since then i can honestly say that everytime i go in there . There is some sort of incident with her . </p>
<p>The bar can be empty and showing rugby with no one watching it.</p>
<p>If u ask politly if you can watch the football on the other side . She will not help and im sure delights in the fact that football is not on. </p>
<p>I over herd her last night tutting and asking when the football was finishing the pub was packed out with manu and man city fans . She argued with one guy at the bar saying that the pub didnt need football to be busy even know every single person in there was watching it .</p>
<p>To cap it off and this is why i have taken the time to write this i went to the bar and ordered food for my wife and i spent 15 quid on two meals and a drink paid by card but forgot to order the second drink<br />
. I wanted to get the second drink but had no cash but she said i couldnt get another drink because it had to be over 5 pound  to use my card agin Even though i had just spent money on the two meals . She knew i was upset again and insteed of trying to help she served someone else .</p>
<p>Im my opinion this lady is as bad as it gets when it comes to customer service . She has been in the local paper for other incidents .</p>
<p>This is the first time i have written on a site like this but i feel something has to be said .</p>
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		<title>By: Annabelle</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-53189</link>
		<dc:creator>Annabelle</dc:creator>
		<pubDate>Thu, 04 Jun 2009 19:58:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-53189</guid>
		<description>Strange they have all those CCTV cameras but when the thug bouncers decide to be heavy handed it is never in view of the cameras!!! Oh so clever!

What goes round comes round as the going goes...</description>
		<content:encoded><![CDATA[<p>Strange they have all those CCTV cameras but when the thug bouncers decide to be heavy handed it is never in view of the cameras!!! Oh so clever!</p>
<p>What goes round comes round as the going goes&#8230;</p>
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		<title>By: Philip Sinclair</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-52755</link>
		<dc:creator>Philip Sinclair</dc:creator>
		<pubDate>Sun, 04 May 2008 12:21:51 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-52755</guid>
		<description>I am a middle-aged man suffering increasing baldness and have had the same experience on now two occasions. NO notice appeared at the entrance etc. as to such a restrictions policy and I was rudely accosted after being in the establishment for several minutes and also purchasing food/drink. I refused to comply with their directions and left however I was deemed &#039;a problem&#039; (potential trouble maker) and I was chased after by their &#039;Security Guards&#039; and my car trapped in, being then threatened that if I return I would be physically removed. 

On the second occasion I must have been considered an &#039;apt/convenient target&#039; (for humiliation/ridicule) after being there for over 15 minutes and directed/admonished by the young female barmaid in a most condescending manner, I explained my baldness problem but she couldn&#039;t care less but wished to continue humiliating me, as though being her subordinate. I could stand no more and just told her I was leaving and walked out (or if continuing any remonstration may have been followed/set-upon by more Security Guards etc.).

Manners seem to be increasingly IRRELEVANT to these establishments/people, they may at first seem &#039;humble&#039; and civilized but once they have your money you&#039;re as good as garbage !! I hope they learn themselves what it is like to be treated as a sub-human (it is probably something they just shrug off hurting somebody but I have hurt enough and they are simply an obnoxious ingredient in society for me -- I am now extremely wary of where I go and of
being glared at/subject to &#039;surveillance&#039; etc. for fear of further &quot;ATTACK&quot;, fortunately life is not forever and neither are they !!</description>
		<content:encoded><![CDATA[<p>I am a middle-aged man suffering increasing baldness and have had the same experience on now two occasions. NO notice appeared at the entrance etc. as to such a restrictions policy and I was rudely accosted after being in the establishment for several minutes and also purchasing food/drink. I refused to comply with their directions and left however I was deemed &#8216;a problem&#8217; (potential trouble maker) and I was chased after by their &#8216;Security Guards&#8217; and my car trapped in, being then threatened that if I return I would be physically removed. </p>
<p>On the second occasion I must have been considered an &#8216;apt/convenient target&#8217; (for humiliation/ridicule) after being there for over 15 minutes and directed/admonished by the young female barmaid in a most condescending manner, I explained my baldness problem but she couldn&#8217;t care less but wished to continue humiliating me, as though being her subordinate. I could stand no more and just told her I was leaving and walked out (or if continuing any remonstration may have been followed/set-upon by more Security Guards etc.).</p>
<p>Manners seem to be increasingly IRRELEVANT to these establishments/people, they may at first seem &#8216;humble&#8217; and civilized but once they have your money you&#8217;re as good as garbage !! I hope they learn themselves what it is like to be treated as a sub-human (it is probably something they just shrug off hurting somebody but I have hurt enough and they are simply an obnoxious ingredient in society for me &#8212; I am now extremely wary of where I go and of<br />
being glared at/subject to &#8216;surveillance&#8217; etc. for fear of further &#8220;ATTACK&#8221;, fortunately life is not forever and neither are they !!</p>
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		<title>By: James</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-765</link>
		<dc:creator>James</dc:creator>
		<pubDate>Tue, 11 Apr 2006 12:38:40 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-765</guid>
		<description>One rule for everyone, why should this old lady kick up a fuss and get on national news for it!!

The pubs ok but the service is bloody terrible</description>
		<content:encoded><![CDATA[<p>One rule for everyone, why should this old lady kick up a fuss and get on national news for it!!</p>
<p>The pubs ok but the service is bloody terrible</p>
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		<title>By: Jenny</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-756</link>
		<dc:creator>Jenny</dc:creator>
		<pubDate>Thu, 06 Apr 2006 15:14:06 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-756</guid>
		<description>As I understand the problem it is for the manager of the pub to make an apology but you have more chance in sinking a battle ship - the man is miserable.

A man who does nothing but moan about staff and cleaners!</description>
		<content:encoded><![CDATA[<p>As I understand the problem it is for the manager of the pub to make an apology but you have more chance in sinking a battle ship &#8211; the man is miserable.</p>
<p>A man who does nothing but moan about staff and cleaners!</p>
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		<title>By: John D</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-721</link>
		<dc:creator>John D</dc:creator>
		<pubDate>Fri, 17 Mar 2006 23:09:31 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-721</guid>
		<description>If you dont like the rules, then dont go there. I bet you would be the first to complain about trouble. Ban her

John</description>
		<content:encoded><![CDATA[<p>If you dont like the rules, then dont go there. I bet you would be the first to complain about trouble. Ban her</p>
<p>John</p>
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		<title>By: Eddie</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-720</link>
		<dc:creator>Eddie</dc:creator>
		<pubDate>Fri, 17 Mar 2006 23:06:52 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-720</guid>
		<description>Why should an old woman that seeks publicity be an exception. If she cant respect the rules that are intended to protect, then let her &amp; her kind go elsewhere. She&#039;s obviously not true to the Ely spirit. Let her go elsewhere. Shes simply not welcome.</description>
		<content:encoded><![CDATA[<p>Why should an old woman that seeks publicity be an exception. If she cant respect the rules that are intended to protect, then let her &amp; her kind go elsewhere. She&#8217;s obviously not true to the Ely spirit. Let her go elsewhere. Shes simply not welcome.</p>
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		<title>By: Armin</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-710</link>
		<dc:creator>Armin</dc:creator>
		<pubDate>Sat, 11 Mar 2006 13:10:47 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-710</guid>
		<description>I politely disagree.

Why should only young people take off hats, hoodies, whatever they decide to wear? The vast majority probably don&#039;t cause any trouble, so why should they be discriminated against because of a minority, stereotypes or prejudices?

Either everyone takes their hats off or nobody. The one blowing it out of proportion is Betty Wilbraham.</description>
		<content:encoded><![CDATA[<p>I politely disagree.</p>
<p>Why should only young people take off hats, hoodies, whatever they decide to wear? The vast majority probably don&#8217;t cause any trouble, so why should they be discriminated against because of a minority, stereotypes or prejudices?</p>
<p>Either everyone takes their hats off or nobody. The one blowing it out of proportion is Betty Wilbraham.</p>
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		<title>By: Peter Nowell</title>
		<link>http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/comment-page-1/#comment-701</link>
		<dc:creator>Peter Nowell</dc:creator>
		<pubDate>Fri, 10 Mar 2006 20:24:37 +0000</pubDate>
		<guid isPermaLink="false">http://www.elyonline.co.uk/archives/2006/03/10/ely-hereward-pub-bar-hat/#comment-701</guid>
		<description>Old lady has to take hat off.

Do you not realise what a bunch of knobheads this makes you look like?

By the way, your service is as crap as your food, your staff are hopeless, and the management are complete arseholes!!</description>
		<content:encoded><![CDATA[<p>Old lady has to take hat off.</p>
<p>Do you not realise what a bunch of knobheads this makes you look like?</p>
<p>By the way, your service is as crap as your food, your staff are hopeless, and the management are complete arseholes!!</p>
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